Who handles your enquiry
RydeX is a brand of RydeX Travels, a partnership firm based in Brahmapur, Odisha. You can contact the team on +91 63722 33855 about this information or an enquiry you have submitted.
Details collected by the form
The form collects your name, phone number, contact preference, pickup and destination, journey dates and time, passenger count, vehicle preference, and any notes you choose to add. Please avoid including identity documents or sensitive personal information in the notes.
Why the details are used
The information supports reviewing the travel request, discussing arrangements, and recording follow-up. Submitting the enquiry does not sign you up for marketing.
Access and journey arrangements
Authorised RydeX staff use a protected workspace to review enquiries and update follow-up information. The workspace records changes to enquiry status and staff notes. When arranging a journey, the team may need to share relevant journey and contact details with the driver or vehicle partner involved.
Website operation
The website and enquiry records are hosted through Hostinger. The staff workspace uses a session cookie to support secure sign-in. Technical request information may be processed to operate the service, limit misuse, and investigate errors. This website version does not include advertising trackers or a marketing analytics service.
Calls and WhatsApp
Phone and WhatsApp links open the relevant service when you choose to use them. A WhatsApp handoff may prepare an enquiry reference and journey summary; you decide whether to send the message. Those services have their own privacy practices.
Corrections or removal requests
Contact RydeX at +91 63722 33855 with the enquiry reference if information needs correction or you want to request removal. The team will review the request in relation to the purpose of the record and applicable requirements. You can also ask what information is held for your enquiry and how it is being used.